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What is NUDM?

The National Urban Digital Mission (NUDM) aims to build a shared digital infrastructure that will strengthen the capacity of the urban ecosystem to solve complex problems at scale and speed. It is built as a public good and provides the ecosystem actors with foundational digital building blocks, ready-to-use platforms, standards, specifications, and frameworks.

Opportunity

India has been using public digital infrastructures like JAM (Jan Dhan-Aadhar-Mobile), IndiaStack and UPI to address crucial needs at speed and scale. Using these, the nation has compressed a 47 year journey into a decade, ensuring that nearly every Indian can now access a bank account with ease. With a renewed focus on Atma Nirbhar Bharat, the Ministry of Housing and Urban Affairs (MoHUA) launched NUDM to streamline and coordinate efforts of the urban ecosystem by harnessing technology to leapfrog our urban transformation journey.

our strategy

Strategy is at the Heart of What We Do

Our team applies its wide-ranging experience to determining the strategies that will best enable our clients to achieve clear, long-term objectives.
digital strategy
55 %
financial services
75 %
counsalting
68 %
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Vision

NUDM was launched with the vision to improve ease of living for citizens by creating a national urban digital ecosystem that delivers accessible, inclusive, efficient and citizen centric governance in India’s 4400 towns and cities.

our strategy

Strategy is at the Heart of What We Do

Our team applies its wide-ranging experience to determining the strategies that will best enable our clients to achieve clear, long-term objectives.
digital strategy
55 %
financial services
75 %
counsalting
68 %
image-layers-4-01
image-layers-4-02
image-layers-4-04
image-layers-4-03
image-layers-4-07
image-layers-4-05
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What People Say

Objectives

To enhance the ease of living in our cities and towns by leveraging IT & associated technologies, and support the existing urban ecosystem in a ‘citizen-centric’ approach, the NUDM envisages to: 

  • Create shared digital infrastructure as a public good in the shape of state-of-the-art digital urban platforms, building blocks, data infrastructure to manage the core digital urban data, and the infrastructure required for seamless exchange
  • Catalyse an urban national open digital ecosystem (u-NODE) that leverages NUDM to build new platforms, solutions and innovations
  • Create open standards and enforce the adoption of these standards by all national digital urban stakeholders
  • Establish registries at appropriate levels to a create single source of truth in respect of urban assets, service delivery, urban data and actors
  • Promote the development of nationally scalable application systems with a special focus on achieving the Sustainable Development Goals for Urban Local Bodies (ULBs)
  • Adopt the best principles of cooperative federalism while working with the States, Union Territories & ULBs to achieve the Mission’s vision 
  • Provide for enhancing efficiency and effectiveness of governance at all levels 
  • Strengthen existing urban systems and applications, by ensuring their conformity with the defined standards and integration with NUDM

The presence of strong public digital infrastructure—including those related to Aadhaar, Unified Payments Interface and the vast reach of the Internet and mobile networks (JAM trinity) —provide a strong platform for establishing the building blocks of NUDM.

Approach

NUDM works across three key pillars:

  • People: Mobilise, enable and empower stakeholders across the urban ecosystem
  • Processes: Improve governance through standards and frameworks for collaboration and impact
  • Platforms: Leverage technology in service of an improved quality of life for every citizen

Benefits

NUDM is designed to respond to cities’ local challenges and address citizen needs such as:

  • Improved ease of living for citizens through hassle-free access to government services
  • Ease of working for field-level functionaries through digital tools and on-demand capacity building
  • Better decision support system to manage cities better
  • Easier access to information and a streamlined way of connecting with urban departments to serve citizens better
  • Lowered costs for innovation through open data and ease of building solutions that suit the needs of stakeholders
  • Improved ease of doing business through streamlined and time-bound approval of applications
  • Reduced barriers to entry for startups and MSMEs to participate in urban development
  • Connecting evidence to policy and practice to enhance inclusive and sustainable urban development
  • Drive reforms and achieve State priorities in a targeted manner
  • Improved financial management, fund-utilization and budgeting
  • Improved targeting of policy through analysing robust data on the urban sector across the country
  • Foster national collaboration & competition for improved implementation of urban programs
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